I was talking to another driver one day this week, he works for one of the last firms in town which still uses the old voice over the radio airwaves system to dispatch work. After about five minutes sat in his car listening to the squeaking of the high pitched voice on the radio my head was hurting and it made me really glad that the firm I work with now uses computer dispatch.
Some drivers say they miss the banter on the radio, but that’s a small price to pay for a whole lot less stress. Back when we used radio we had some operators whose voices tended to really grate on your nerves especially after four or five long hours you felt like you had to get out the cab and bang your head on the pavement to stop the torture. You know the type of voice I mean the one that you just wouldn’t want them shouting you up for breakfast in the morning after a boozy night on the town.
We can still talk to the office by radio if necessary to make bookings etc, but some days I can work all day and not know who the dispatch operator is. This works the other way as well some of the operators tell me that drivers come into the office and they haven’t got a clue which driver they are talking to.